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FIRSTBANK PUTS PROTECTING YOU FIRST

意识到这些欺诈骗局是最好的保护.

Phishing 是否欺骗用户提供敏感信息(如信用卡/借记卡号码)的骗局, PINs, account number, User IDs and Passwords for online banking, and Social Security numbers. 这些通常通过电子邮件呈现给用户,带有紧迫感,以便让收件人迅速做出回应. 要求收件人回复所请求的信息或访问电子邮件中提供的链接.

Spear Phishing 是一种更具体的网络钓鱼形式,发件人可能已经有一些详细信息,如帐户号码,以使电子邮件看起来更真实. 或者它可能针对某个特定组织的员工,使其看起来像是该组织的其他人发送了电子邮件. 这些电子邮件可能看起来更加个性化.

Whaling 是一种更加个性化的网络钓鱼形式,个人使用各种社会工程技术收集公司高管或其他关键成员的大量信息. 这些电子邮件大多试图欺骗收件人点击电子邮件中的链接或附件,然后安装恶意软件.

Vishing 或称为“网络钓鱼”的语音钓鱼,试图通过电话欺骗用户泄露敏感信息, 通常通过自动客户服务线路和IP语音服务. 收件人可能会收到一封电子邮件或短信,指示他们拨打有关其帐户问题的电话号码. 一旦目标人物(潜在的受害者)拨打了这个号码, 自动服务或犯罪者将要求该人提供敏感数据,例如他们的帐号, social security number, 最后一次存款/取款的日期和金额, etc.

Social Engineering 操纵人们采取行动或泄露机密信息的行为通常是通过电话或在线交流吗. 这个词适用于为收集信息而进行的欺骗或欺骗, fraud, or computer access; in most cases the attacker never comes face-to-face with the victim.

Pretext Calling is a form of social engineering. 这是一种与身份盗窃有关的骗局,骗子, 冒充合法个人或实体的, 打电话给不知情的一方寻求个人身份信息, such as social security numbers, passwords, account information, account activity, last deposit/withdrawal amount, etc.

Mobile Tips

智能手机和平板电脑都是便携式电脑,因此需要类似的保护. 以下是一些提高移动设备安全性的建议:

  • Includes: 使用密码访问,并在15分钟或更短的时间内锁定屏幕.
  • Includes: Use security software.
  • Includes: Turn on data encryption.
  • Includes: Disable the geotag feature.
  • Includes: 当不使用WiFi或蓝牙时,请关闭这些服务.
  • Includes: Keep the software and apps updated.
  • Includes: 只从可信来源下载应用程序(如苹果的iTunes和Google Play Store).
  • Includes: 在安装或使用应用程序之前,请先了解应用程序可以访问的具体数据和服务.
  • Includes: Do not root or jailbreak the device.
  • Includes: 如果丢失或被盗,请更改手机访问帐户的密码.
  • Includes: 当你对电子邮件、短信或语音信箱有疑问时,不要回复.
  • Includes: 确保网站启用了安全功能(以http://)开头的网址)

Protecting the Elderly

  • Includes: Avoid getting on call lists.
  • Includes: Screen your calls.
  • Includes: Have a plan for speaking to telemarketers.
  • Includes: Know that your phone number may be collected.
  • Includes: 不要把你的财务信息给你不认识的人.
  • Includes: 不要迫于压力立即做出决定.
  • Includes: 在你同意购买之前,把所有的信息都写下来.
年轻男性正在用平板电脑浏览网上银行

Fraud Vault Customer Protection

第一银行的知识库链接和站点来自可靠的来源. 我们经常更新这个列表,因此请查看更多保护您自己或您的业务的方法.

IDENTITY THEFT

Federal Trade Commission

IdentityTheft.gov

AnnualCreditReport.com

USA.gov

Consumer Financial Protection Bureau


ONLINE SECURITY

Federal Trade Commission

FDIC

Federal Bureau of Investigation

U.S. Computer Emergency Readiness Team

StaySafeOnline.com


SCAMS AND CRIMES OF PERSUASION

Federal Bureau of Investigation

FDIC

Money Mule Prevention Initiative

Better Business Bureau

USA.gov

Federal Trade Commission

U.S. Army


ELDER FINANCIAL EXPLOITATION

Tennessee Department of Commerce & Insurance

National Council On Aging

National Adult Protective Services Association

Tennessee Commission on Aging & Disability

 


COUNTERFEIT CHECK DEPOSIT SCAMS

American Bankers Association

Federal Trade Commission

Federal Bureau of Investigation

Fraud.org

United States Postal Service


LAW ENFORCEMENT SITES


CONSUMER PROTECTION SITES / OTHER RESOURCES

CUSTOMER CONTACT CENTER 7 am – 6 pm CST Monday – Friday
7 am – 4 pm CST Saturday Call 1-800-413-4211
CONTACT A LOCAL BRANCH First Locator
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